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New Moms

Family Support Specialist III

Transformation Center Housing – Oak Park, Illinois
Department Transformation Center Housing
Employment Type Full Time
Minimum Experience Experienced
Compensation $38k-46K DOE

About the Job:

This position is responsible for providing comprehensive, individualized coaching and support to families living in our permanent supportive housing program. Additionally, this position is responsible for providing support and services that focuses on the whole family to help them achieve their goals in the areas of education, employment, life skills, health and well-being. This position will be located at our Oak Park office. Salary: $38-46k DOE.

Key Job Responsibilities Include:

  • Maintains a case load of 18 families who reside at Clare’s Place, our permanent supportive housing program.
  • Through a strengths based approach, conducts thorough assessments of families, utilizing prescribed assessment tools on the established schedule; develops written service plans, with quarterly updates at a minimum which includes steps to for increased education and/or unsubsidized employment and permanent housing at exit. 
  • Conducts at least bi-monthly home based visits with the participant that consist of age-appropriate parent-child activities and observations intended to enhance the parent-child relationship as well as service planning, life skills and emotional support through a trauma informed approach.
  • Assists in planning and facilitating groups that promote family well-being and growth as well as providing education and support around life skills.
  • Works to engage participants in the program, working to maximize participant retention and minimize early exits as well as program safety.
  • Performs written and electronic recordkeeping functions as required for both internal and external databases on a timely basis.
  • Collaborates with the Property Management team, focusing on eviction prevention and includes participation of move-ins and exits.
  • Works in tandem with other New Moms staff to integrate services across the Agency.
  • Participates in an on-call schedule that includes both housing locations at a minimum for 1 week a month.
  • Other related duties as assigned.

The successful candidate will posses:

  • Commitment to and passion for the mission of New Moms.
  • Master’s Degree in the area of social work, counseling, psychology or related field required.
  • Licensed in their field preferred.
  • 3 years of professional experience in housing and homeless services required.
  • Endorses a “Housing First” philosophy which focuses on a Family-Centered, Trauma-Informed, Strengths-Based practice model that integrates harm reduction, motivational interviewing and positive youth development practices in working with families.
  • High attention to detail and results-oriented approach to the work.
  • Sound professional judgment and analytical ability, as well as the desire to work in a socially- and psychologically-pressured environment.
  • Experience in the use of personal computers and Microsoft software applications.
  • Excellent communication skills, both oral and in writing.
  • Ability to manage multiple responsibilities, projects, and deadlines concurrently.
  • Dynamic relationship-building skills to create and sustain fruitful relationships internally and externally.
  • Ability to work 1 evening a week and an occasional weekend.
  • Ability to be on-call after hours and on weekends for on-site emergencies at Clare Place and Transformation Center.
  • Valid driver's license with both valid insurance and access to a reliable vehicle.

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  • Location
    Oak Park, Illinois
  • Department
    Transformation Center Housing
  • Employment Type
    Full Time
  • Minimum Experience
  • Compensation
    $38k-46K DOE
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