New Moms logo

New Moms

Family Support Specialist

Housing – Oak Park, Illinois
Department Housing
Employment Type Full Time
Minimum Experience Mid-level
Compensation $38k-$45k DOE

About the Job:

This position is responsible for providing comprehensive, individualized coaching and family support services to families who live in our 18 unit supportive housing program. This position will focus on comprehensive and holistic support that focuses on all family members in the areas of education, employment, financial literacy, parenting and other life skills that support the retention of housing and increase positive family outcomes. The Family Support Specialist will champion all New Moms values including our commitment to diversity, equity and inclusion, in both strategic planning and performance. This position is located in our Oak Park office. Starting Salary: $38k-45k DOE

Key Job Responsibilities:

  • Maintains a case load of 18 families who reside in our permanent supportive housing facility in Oak Park
  • Through a home visiting model, provides a strengths based/trauma informed approach to conduct thorough assessments of families, utilizing prescribed assessment tools on established schedule; develops written service plans, with quarterly updates at a minimum which includes steps to for increased education and/or unsubsidized employment, enhance parent-child relationships, life skills and emotional supports to help achieve and permanent housing at exit
  • Works to engage participants in the program, working to maximize participant retention and minimize early exits as well as program safety
  • Performs written and electronic recordkeeping functions as required for both internal and external databases on a timely basis
  • Collaborates with the Property Management team that focuses on eviction prevention and includes participation of move-ins and exits
  • Works in tandem with other New Moms staff to integrate services across the agency
  • Provides back-up assistance in planning and facilitating groups and workshops for residents on a weekly basis that promote family well-being and growth as well as provides education and support on life skills
  • Actively participates in weekly supervision, team meetings, and agency staff meetings
  • Regularly participates in agency or professional group seminars or conferences to enhance professional knowledge and job skills
  • Participates in an on-call schedule at a minimum for one (1) week a month
  • Performs crisis prevention as needed


  • Bachelor’s Degree in the area of social work, counseling, psychology or related field
  • More than two (2) years of professional experience in housing and homeless youth services
  •  <!--[endif]-->Upholds a Family-Centered Coaching approach using a racial equity lens that: incorporates a trauma-informed, strengths-based service delivery model, which integrates harm reduction, motivational interviewing, executive skill knowledge, and positive youth development practices
  • Sound professional judgment and analytical ability, as well as the desire to work in a socially- and psychologically-pressured environment
  • Ability to manage multiple responsibilities, projects, and deadlines concurrently
  • Ability to be on-call after hours and weekends as part of a rotating on-call team for participant emergencies
  • Valid driver’s license, with safe driving record and valid insurance. Access to a car and/or ability to use public transportation.


New Moms’ Benefits: We offer a comprehensive benefits package to full-time employees including health, dental, vision, disability, and life insurance; matching on retirement savings up to 3%; 14 paid holidays; and generous paid time off. We also offer several unique benefits to New Moms: discounts on Bright Endeavors products, free optional spiritual direction services, and half days on Fridays in the summer.

About the Organization:

The mission of New Moms is to express the love of God by surrounding young moms and their children with all they need to transform their lives. New Moms is a 36 year old nonprofit organization, with a budget of nearly $6 million and a staff of nearly 60, focused on serving young moms in Chicago and the near western suburbs. New Moms’ model provides a comprehensive range of services to young moms and their children including supportive transitional housing, workforce development, early childhood services, and parenting support and education. New Moms’ headquarters is located on the west side of Chicago in the Austin neighborhood. Our social enterprise, Bright Endeavors, which provides paid transitional jobs for young moms, is located nearby in the West Garfield Park neighborhood. We also have an office in Oak Park serving the near western suburbs.

Our Commitment to Equity:

New Moms prioritizes racial equity as a strategic and organizational imperative. Strong candidates will be committed to integrating diversity, equity, and inclusion (DEI) values into their work goals, and will be evaluated on their impact.

Thank You
Your application was submitted successfully.
Apply for this Job
  • Location
    Oak Park, Illinois
  • Department
  • Employment Type
    Full Time
  • Minimum Experience
  • Compensation
    $38k-$45k DOE
  • Powered by