About the Job:
The Supportive Employment Specialist is a key member of the Workforce Development team whose primary is responsibility is providing comprehensive, individualized case management and coaching to young moms in the program. This includes connecting families with resources, goal planning, assistance with overcoming obstacles, and providing support to assist young moms in obtaining permanent, high-quality employment. This position supports young moms so they can maximize the training, coaching, and job placement opportunities available. The Supportive Employment Specialist will champion all New Moms values including our commitment to diversity, equity and inclusion, in both strategic planning and performance. This role is full-time and works primary at Bright Endeavors, with some time at New Moms-Austin (also see COVID-19 Modifications below). Starting Salary: $36,000 - $40,000 DOE
Key Job Responsibilities:
- Provides individualized case management to a caseload of young moms with various service intensity levels based on program phase
- Through a strengths-based approach, conducts thorough assessments of families, utilizing prescribed assessment tools on established schedule; service planning which identifies individualized career and education plan with goals, tasks and timelines that support the achievement of permanent employment of each participant
- Provides consistent and regular contact and engagement to support and monitor individual plans, addressing barriers to employment and retention as well as educational and training goals, modifying and redirecting participant career plans as required
- Supports participant transitions between all phases of programming from the classroom, transitional employment, job search, and employment retention. Service intensity is based on program phase and needs and includes follow-up retention support for a minimum of one year after program exit.
- Performs crisis prevention and intervention as needed
- Collaborates with classroom and production trainers to address participant performance issues, barriers to success, and to celebrate achievement
- Provides group and individualized coaching and training on family well-being topics including but not limited to parenting, financial capabilities and progress towards personal, career and/or education goals
- Compiles statistical information and completes internal reports to track program progress
- Participant records, including case notes, files, and other pertinent documentation is completed in a timely and accurate manner in agency and various funder databases
- Upholds the New Moms’ Family-Centered Coaching approach which is grounded in racial equity
- Bachelor’s degree in counseling and guidance, rehabilitation counseling, social work, psychology, pastoral counseling, family therapy, children and families or related human service field required OR Bachelor’s degree in any other field not listed above, with two years of clinical experience in a mental health setting
- Two or more years of experience in related field preferred
- Relevant experience in the area of case management or Workforce Development programming preferred
- Familiarity and experience working with the Workforce Innovation and Opportunities Act (WIOA), or Community Development Block Grant (CDBG) strongly preferred
- Experience Microsoft operating systems and database management systems
- Valid driver’s license, with safe driving record and valid insurance
- Access to a car and/or ability to use public transportation
- Candidates must have ability to work remotely as needed. A laptop and cell phone will be provided by New Moms.
- Must complete health screen prior to reporting to office, wear a mask throughout shift, and adhere to all New Moms COVID-19 safety procedures.
New Moms’ Benefits: We offer a comprehensive benefits package to full-time employees including health, dental, vision, disability, and life insurance; matching on retirement savings up to 3%; 14 paid holidays; and generous paid time off. We also offer several unique benefits to New Moms: discounts on Bright Endeavors products, free optional spiritual direction services, and half days on Fridays in the summer.
About the Organization:
The mission of New Moms is to express the love of God by surrounding young moms and their children with all they need to transform their lives. New Moms is a 38 year old nonprofit organization, with a budget of nearly $6 million and a staff of nearly 60. New Moms supports young families throughout Chicagoland with our Housing, Family Support, and Job Training programs. At New Moms, young moms, 24 and under, take powerful first steps toward economic mobility and family well-being. Our 2-Generation approach puts families experiencing poverty in control of their goals and unleashes their potential. New Moms’ headquarters is located on the west side of Chicago in the Austin neighborhood. Our social enterprise, Bright Endeavors, which provides paid transitional jobs for young moms, is located nearby in the West Garfield Park neighborhood. We also have an office in Oak Park serving the near western suburbs.
Our Commitment to Equity:
New Moms prioritizes racial equity as a strategic and organizational imperative. Strong candidates will be committed to integrating diversity, equity, and inclusion (DEI) values into their work goals and will be evaluated on their impact.