Director of Housing

Housing · Chicago, Illinois
Department Housing
Employment Type Full Time
Minimum Experience Senior Manager/Supervisor
Compensation $71,000 - $73,000 DOE

About the Organization:

New Moms strengthens families by partnering with young moms as they progress toward housing stability, economic mobility, and family well-being. New Moms is a nonprofit organization with a budget of nearly $6 million and a staff of nearly 60. At New Moms, young moms, 24 and under, take powerful first steps toward economic mobility and family well-being. Our 2-Generation approach puts families experiencing poverty in control of their goals and unleashes their potential. New Moms’ headquarters is located on the west side of Chicago in the Austin neighborhood. Our social enterprise, Bright Endeavors, which provides paid transitional jobs for young moms, is located nearby in the West Garfield Park neighborhood. We also have an office in Oak Park serving the near western suburbs.


Our Commitment to Equity:

New Moms prioritizes racial equity as a strategic and organizational imperative. Strong candidates will be committed to integrating diversity, equity, and inclusion (DEI) values into their work goals and will be evaluated on their impact.

About the Job:

Serving as part of the program leadership team, the Director of Housing provides leadership and direction and oversight of New Moms’ housing program portfolio. This full-time position supports the agency’s vision, philosophy and values through the delivery of providing quality services that support best practice standards for services to families experiencing homelessness. The Director of Housing will oversee the program management of our housing portfolio that currently includes a single site 40-unit transitional housing program and an 18 single site permanent supportive housing program. They will champion all New Moms values including our commitment to diversity, equity and inclusion, in both strategic planning and performance. This position is located at our main office in the Austin neighborhood and spends significant time at our Oak Park location. Starting Salary: $71,000 - $73,000 DOE


Key Job Responsibilities:

  • Provides leadership and oversight on all aspects of service delivery for the families in 58 units of housing through “best practice” standards for youth and adult led families that centers our work in a housing first approach grounded in our Family Centered approach
  • Accountable for the hiring, training and supervising a diverse team. Facilitate reflective supervision with direct reports and provide coaching to help staff grow as professionals and excel in their role
  • Responsible for orientation and oversight of volunteers and interns involved within programming
  • Serves as an active member of the leadership team, facilitates staff meetings, and provides professional development opportunities to team members
  • In consultation with the Chief Program Officer and Senior Director of Performance Management, oversees the implementation and tracks progress on programmatic plans, quality assurance activities, required reporting, and program outcomes
  • Accountable for all internal and external data management training, data entry, and compliance to ensure staff compliance with Agency and funder database requirements checking monthly for accuracy and completion
  • Collaborates with the on-site Property Manager to provide seamless services that assist in the filling of units by being the lead with Coordinate Entry for transitional housing as well as resident’s successful compliance with their lease agreements including eviction prevention services
  • Develops formal and informal relationships with community service providers to enhance and expand program capacity and supports permanent housing at program exit including sitting on external housing advocacy and Continuum of Care meetings as appropriate
  • Participates in departments budget preparation and reviews; responsible for budget implementation and adherence
  • Oversees the on-call schedule and acts as a back-up on-call staff member as needed
  • Upholds the New Moms’ Family-Centered Coaching approach which is grounded in racial equity



  • Bachelor’s Degree in counseling and guidance, rehabilitation, counseling, social work, psychology, pastoral counseling, family therapy, children and families or related human service field required; Master’s preferred
  • At least five (5) years of work related experience, preference given for those working in non-profit organization and/or housing programs
  • At least five (5) years of experience in supervision and hiring/leading diverse teams
  • Strong track record in managing a comprehensive and complex array of projects with intellectual curiosity, attention to detail and a results-oriented approach
  • Excellent communication skills, both oral and in writing
  • High attention to detail and results-oriented approach to work
  • Ability to work in an interdisciplinary team approach model, taking individual responsibility and autonomy while also working well in roles leading and serving as part of a diverse team
  • Valid driver’s license, with safe driving record and valid insurance
  • Access to a reliable car required


COVID-19 Modifications:

  • Through Summer 2021, New Moms is currently using a hybrid workplace strategy. We plan to return to full time, in person work come September 2021, using local and federal guidelines for reopening. After 1+ year of employment at New Moms, with strong performance, staff may be eligible to request additional Flexible Work Options at that time.
  • Candidates must have ability to work remotely as needed. A laptop will be provided by New Moms.
  • Must complete health screen prior to reporting to office, wear a mask throughout shift, and adhere to all New Moms COVID-19 safety procedures.


New Moms’ Benefits: We offer a comprehensive benefits package to full-time employees including health, dental, vision, disability, and life insurance; matching on retirement savings up to 3%; 14 paid holidays; and generous paid time off. We also offer several unique benefits to New Moms: discounts on Bright Endeavors products, free optional spiritual direction services, and half days on Fridays in the summer.

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  • Location
    Chicago, Illinois
  • Department
  • Employment Type
    Full Time
  • Minimum Experience
    Senior Manager/Supervisor
  • Compensation
    $71,000 - $73,000 DOE