Assistant Director of Clinical Services

Program Leadership · Chicago, Illinois
Department Program Leadership
Employment Type Full Time
Minimum Experience Experienced
Compensation $65,000

About the Organization:

New Moms strengthens families by partnering with young moms as they progress toward housing stability, economic mobility, and family well-being. New Moms is a nonprofit organization with a $8 million budget and a staff of nearly 60. At New Moms, young moms, 24 and under, take powerful first steps toward economic mobility and family well-being. Our 2-Generation approach puts families experiencing poverty in control of their goals and unleashes their potential. New Moms’ headquarters is located on the west side of Chicago in the Austin neighborhood. Our social enterprise, Bright Endeavors, which provides paid transitional jobs for young moms, is located nearby in the West Garfield Park neighborhood. We also have an office in Oak Park serving the near western suburbs.


Our Commitment to Equity:

New Moms prioritizes racial equity as a strategic and organizational imperative. Strong candidates will be committed to integrating diversity, equity, and inclusion (DEI) values into their work goals and will be evaluated on their impact.

About the Job:

This new full-time position will help develop and implement the agency’s ability to bill Medicaid and provide high quality supports to participants as a Behavioral Health Clinic. Serving as part of the program leadership team, the Assistant Director of Clinical Services, provides leadership, direction, oversight and compliance of the clinical functions of our Behavioral Health Clinic Program.  This position supports the agency’s vision, philosophy and values. The Assistant Director will champion all New Moms values including our commitment to diversity, equity and inclusion, in both strategic planning and performance. This position is located at our Chicago office and spends time at the Oak Park office and Bright Endeavors. (Also see COVID-19 Modifications below). Starting Salary: $65,000


Key Job Responsibilities:

75% Leadership of Behavioral Health Clinic

  • Provides leadership and day-to-day management of behavioral health services including all aspects of service delivery including program development, implementation and evaluation to ensure high quality services and compliance with Rule 140 and Table O and any other regulatory requirements
  • Assists the program in developing policies and procedures relating to the assessment, treatment, levels of care determination for clients, including crisis supports and to advise clinical staff in total client care management
  • In consultation with supervisor and Senior Director of Performance Management, oversees the implementation and tracks progress on programmatic plans, quality assurance activities, required reporting, and program outcomes
  • In consultation with supervisor, maintains all contract compliance with managed care organizations
  • Provides consultation in the development and coordination of educations and/or rehabilitation programs for New Moms clients
  • Ensures mental health programming is consistent with New Moms objectives, maintains compliance with licensing standards and assist the Chief Program Officer with program evaluation
  • In coordination with the Contracts Manager, conducts utilization reviews, quality assurance reviews, program reviews and revisions
  • Oversees the documentation of clinical services in client records, treatment plans and all documentation required for billing insurance for client services is recorded properly and follows regulations to agency policies as appropriate
  • Oversees the clinical assessment, certifying a diagnosis and recommended treatment plan

20% Training, Consultation and Reflective Group Supervision

  • Complete onboarding, annual trainings, and ongoing technical assistance for all staff regarding Medicaid Rule 140 and Table O as well as managed care contracts
  • Provides administrative support and consultation to support and broaden staff skill levels
  • Facilitates reflective consultation with program supervisions and direct service staff to provide clinical coaching to help staff grow as professionals and meet program criteria
  • Provide weekly clinical supervision for staff working to obtain LCSW or LCPC when required

5% Organizational Leadership

  • As a representative of New Moms on the Leadership Team, represents New Moms in a positive and constructive manner in all dealings with participants, staff, board, government officials, funders, and community partners
  • Accountable for the hiring, training and supervision of a diverse team, including interns
  • Facilitate reflective supervision with direct reports and provide coaching to help staff grow as professionals and excel in their role
  • Upholds the New Moms’ Executive Coaching Skills approach which is grounded in racial equity
  • Participates in departments budget preparation and reviews; responsible for budget implementation and adherence


  • Master’s Degree in counseling, psychology, clinical social work, marriage and family therapy or related field required
  • Clinical License required (LCSW, LCPC, PhD, PsyD, MD) to meet the definition of Licensed Practitioner of the Healing Arts
  • Experience providing clinical and administrative supervision of clinical services that are Medicaid eligible required
  • At least four (4) years of experience working in a clinical role in a behavioral health program
  • At least three (3) years of management and the hiring and leading diverse teams required
  • Experience providing one on one and group mental health case consultation required, with expertise in Motivational Interviewing or Infant Mental Health preferred
  • Strong track record in managing a comprehensive and complex array of projects with intellectual curiosity, attention to detail and a results-oriented approach
  • Excellent technology and communication skills, both oral and in writing
  • Ability to work in an interdisciplinary team approach model, taking individual responsibility and autonomy while also working well in roles leading and serving as part of a diverse team.
  • Valid driver’s license, with safe driving record and valid insurance
  • Access to a reliable car required


COVID-19 Modifications:

  • New Moms employees are required to be fully vaccinated against COVID-19. If you are not able to receive the vaccine for medical or religious reasons, you may seek approval for an exemption through the Director of HR.
  • Ability to work remotely as needed. A laptop will be provided by New Moms.
  • Must complete health screen prior to reporting to office and adhere to all New Moms COVID-19 safety procedures.


New Moms’ Benefits: We offer a comprehensive benefits package to full-time employees including health, dental, vision, disability, and life insurance; matching on retirement savings up to 3%; 14 paid holidays; and generous paid time off. We also offer several unique benefits to New Moms: discounts on Bright Endeavors products, free optional spiritual direction services, and half days on Fridays in the summer. Our Flexible Work Options policy allows for staff to work some hours remotely once training is complete. You will receive over 30 free CEU's during onboarding and an additional 1.5 free CEU's/month throughout employment. We promote professional development and provide time for you to attend other external trainings opportunities as well.

Thank You

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  • Location
    Chicago, Illinois
  • Department
    Program Leadership
  • Employment Type
    Full Time
  • Minimum Experience
  • Compensation